We generally reply within just 10 hours! We take PayPal/Returns( if broken or ruined in shipping and delivery) We are going to be acquiring shipping and delivery confirmation to make sure you receive your product! This product ships with 1 B U S I N E S S D A Y H A N D L I N G! Thanks! and Happy Bidding/AcquiringWhen trying out Yamaha Banshee afte